In “In addition to these specialists, banks need general clerical help" (lines 25-27), the phrase these specialists refers to
a) “messengers” (line 28)
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b) “mail handlers” (lines 27-28)
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c) “proof operators” (line 23) and “bookkeeping clerks” (lines 24-25)
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d) “data entry keyers” (line 27)
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e) “file clerks” (line 27)
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